At NSVAIRX, we believe privacy is a fundamental human right. We built our entire organization around the principle of data minimization and zero-knowledge architecture. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.
1. Information We Do Not Collect
Unlike many other technology platforms, NSVAIRX operates on a "privacy-by-design" model. We explicitly do not collect:
- Your browsing history across the wider internet
- Search queries tied to your personal identity (unless logged into an enterprise managed account)
- The contents of your NSVAIRX Mail, Drive, or Workspace documents (these are zero-knowledge encrypted)
- Behavioral profiles used for targeted advertising
2. Information We Do Collect
We only collect information essential to providing and improving our services. This includes:
- Account Information: Name, email address, and billing details when you register for a paid service.
- Service Telemetry: Anonymized usage metrics (e.g., API latency, error rates) to maintain platform stability. Users can opt-out of this entirely.
- Support Data: Communications you send to our support teams to help resolve your issues.
3. How We Use Information
The information we collect is strictly used to:
- Provide, maintain, and secure the NSVAIRX platform.
- Process your transactions and manage your billing.
- Communicate important service updates or security alerts.
Our Guarantee: We never sell your personal data to third parties. We do not use your personal data to train our foundational QuantumAI models unless you explicitly opt-in as an enterprise customer for fine-tuning purposes.
4. Your Privacy Rights
Regardless of where you live, NSVAIRX grants all users the following rights:
- The right to access all data we hold about you.
- The right to instantly delete your account and all associated unencrypted data permanently.
- The right to export your data in standard, interoperable formats.
5. Data Security
We implement state-of-the-art security measures to protect your information. This includes end-to-end encryption for most core services (Mail, Drive, Workspace), making the data unreadable even to our own engineers. All data at rest is encrypted using AES-256, and all data in transit is protected using TLS 1.3.
6. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice on our website at least 30 days prior to the changes taking effect.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at: privacy@nsvairx.com.